%$*&^%$£

[Chris H]

Just upgraded F-Secure 2006 Internet Security Suite on the brood's pc running XP. 

Now we have no connection to the router.

Tries to connect but the router isn't giving out a dhcp ip address to the pc.

Have shut down all firewalls. No effect.

Noted that the connection strength is so low it's popping up a warning.

Penguin lappy from the same room connects fine and dandy. Logging into the router doesn't throw up anything out of the ordinary.

Thoughts?

[sickpuppy]

renew the ip via the command line. It's a bit of a black art but load a command prompt and type
ipconfig /?

That'll give you the list of commands. Try releasing/renewing/refreshing/sacrificing a dead chicken to see if it works.

After that see if the machine can actually see the router. Try pinging it. It it can't then it may be f-secure blocking access. Take a look at the firewall rules and see if there's anything stopping it. Turn the firewall off to test if it can connect without it (turn it back on afterwards)

[Chris H]

Have done all that Mr Sickpuppy.

Have turned off all f-secure's firewall, access control, unloaded it but still no joy.

Have uninstalled f-secure and internet is now working.

Been in touch with their tech support and am singularly unimpressed.

Uninstalling now and will get a refund.