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Anyone used Microsoft Dynamics CRM?
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Topic: Anyone used Microsoft Dynamics CRM? (Read 714 times)
Whatever
Hero Member
Posts: 715
Anyone used Microsoft Dynamics CRM?
«
on:
December 01, 2009, 03:12:38 PM »
We want to ramp up our marketing efforts and this includes better customer database management across all users in our office, email marketing with statistics, mailing campaigns etc.
I'm looking at MS Dynamics as it seems pretty good from what I can see but has anyone used it/still use it and can give me the lowdown?
Thanks,
Paul
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Granty
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Posts: 507
Re: Anyone used Microsoft Dynamics CRM?
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Reply #1 on:
December 01, 2009, 11:35:08 PM »
Our HR department use it for logging all enquiries.
I was involved with the install to a certain extent but more from a network/email point of view.
I have not touched it since but let me know if you have any specific questions i may be able to help with.
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Whatever
Hero Member
Posts: 715
Re: Anyone used Microsoft Dynamics CRM?
«
Reply #2 on:
December 02, 2009, 09:27:54 AM »
Thanks Granty.
I'm really interested in what it does, what can be achieved with it etc to see if it's right for us to invest in, considering we're only a small company of 10 people.
Paul
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Scooby
Full Member
Posts: 161
Re: Anyone used Microsoft Dynamics CRM?
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Reply #3 on:
December 02, 2009, 01:53:49 PM »
you might want to look sugar - sugarcrm.com and the open source version - could do what you wanted for a smaller cost. It 'should' integrate with active directory etc should you need it to.
Install was pretty straightforward, and the marketing girl still uses it.
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Whatever
Hero Member
Posts: 715
Re: Anyone used Microsoft Dynamics CRM?
«
Reply #4 on:
December 02, 2009, 05:19:46 PM »
Thanks Scooby.
Taking a look now.
Paul
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Anyone used Microsoft Dynamics CRM?
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