Email Filtering

[Jeewhizz]

Working on something at the moment, and I hit upon an issue. When sending out a 'forgot password' email to users, they won't get it if they use yahoo/sbcglobal/insert_yahoo_sub_company_here for their email. This is because the subject is 'Your Password'. Once I change the subject, the email is delivered fine. The problem is that the subject has those keywords in, and I assume is being trashed. Nothing appears in the user's bulk/trash folder, and i don't get a bounce back - In fact according to my email server logs, it's accepted for delivery.

Does anyone know of a list of keywords etc that yahoo/hotmail/etc will filter/trash on? I appreciate what they are doing, but it doesn't help us developers out as i've wasted a good proportion of this morning fiddling around with code that didn't need to be touched!

Jee

[Whatever]

My mate who works at mysinglefriend.com was talking about this the other day saying they have to leave out the url of the site when sending out user notifications such as if a user has got mail as that was getting emails blocked.

I'll ask if he knows any more for you.

[Whatever]

Hope this helps a little but you may know all this:

the way the hotmail filters works is far more sophisticated than just catching words

Matt says:
it works on reject rate

Matt says:
host information

Matt says:
dns information

Matt says:
volume

Matt says:
mail headers

Matt says:
content

Matt says:
and SPF

Your Business Online says:
Ok, would that go for Yahoo etc?

Matt says:
Yep

Matt says:
tell him to visit postmaster.msn.com

Matt says:
postmaster.yahoo.com

Matt says:
postmaster.aol.com

Matt says:
follow their rules and apply for whitelisting

[Jeewhizz]

Already started the whitelisting stuff this morning CHeers