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Author Topic: Vista Activation woes.  (Read 5465 times)
Matt
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« on: October 24, 2007, 03:55:27 PM »

My PC had to have the motherboard and processor replaced after it decided that it didnt want to work anymore.

I didnt have to reinstall windows vista, because it was exactly the same mobo etc and it all just worked.

What I forgot however, was that the motherboard, with vista, si tied into the activation system, when I replaced it it needed a new activation key.

In the past with XP I just called up microsoft and some nice irish person answered the phone and sorted the probelms for me.

However, 3 calls to MS ( there is no way of getting the number for them from windows vista as thats locked!) and all I get is indian people telling me that I cannot re-activate the OS as it was an OEM piece of software.

That would be true, if I was trying to install it on a new PC, however I have only had bits replaced under warranty of an exisiting pc, and I seem to remember that after a big kick up MS decided that they would allow that under the OEM agreement.

Novatech, who MS originally told me to contact said its deffo MS, even tho they might deny it that if I keep trying someone will fix it. So I called back, and after getting a bit angry orginally and rising through the management levels I now must await a call back, but they are very sure, I wont be allowed to activate my vista again, that I must buy the OS again.

Surely thats bollocks?
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JasonD
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« Reply #1 on: October 24, 2007, 04:20:02 PM »

And still you put up with that poo?

The retailer sold you something (Vista) that does not work, you are entitled to a refund.
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Chris H
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« Reply #2 on: October 24, 2007, 04:21:39 PM »

Found some other recent posts via Google regarding motherboard changes with Vista OEM, and the likely outcome seems to be that you're going to have to cough up the cash for a new installation.

 
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Chris H
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« Reply #3 on: October 24, 2007, 04:23:45 PM »

Or as Jason says maybe a full refund, with returning the goods of course. Although not sure if that would work if they've been repaired.
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chavalier
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« Reply #4 on: October 24, 2007, 04:27:16 PM »

I have a zip file that would sort it. I've not tested it though as I've had no need.
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Matt
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« Reply #5 on: October 24, 2007, 04:41:01 PM »

They will reactivate it for me, they cant sell software like that its flippin stupid

If not Novatech will be getting an ear beating, Ive got a bit more weight with them as a corporate account holder.
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Tanthalas
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« Reply #6 on: October 24, 2007, 07:19:32 PM »

Vista in load-of-poo shocker!

You could always send your plight to El Reg.  They love stuff like this.
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Aperture Science
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Matt
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« Reply #7 on: October 24, 2007, 07:28:29 PM »

Vista in load-of-poo shocker!

You could always send your plight to El Reg.  They love stuff like this.

Yeah, its MS not the software tantard.
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Matt
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« Reply #8 on: October 25, 2007, 05:28:47 PM »

The solution:

Go to activate, select phone activation, enter the code, you wont get accepted and will get put through to India, tell them (if its the truth obviously) that you had your mobo and whatever replaced under warranty but they had no stock of the original so its different parts, they will then give you a code over the phone.

Mine still says on the text at the bottom saying this copy of windows is not genuine, maybe it will go after a restart, its in the bottom of the window, where it says the Vista build number in safe mode.
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Tanthalas
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« Reply #9 on: October 26, 2007, 04:56:23 PM »

Vista in load-of-poo shocker!

You could always send your plight to El Reg.  They love stuff like this.

Yeah, its MS not the software tantard.


Question: Do they do this with XP? wink
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Aperture Science
We do what we must because we can
For the good of all of us, except the ones who are dead.
But there's no sense crying over every mistake
You just keep on trying 'til you run out of cake
And the science gets done, and you make a neat gun
For the people who are still alive
Matt
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« Reply #10 on: October 30, 2007, 09:47:32 AM »

In a fashion, yes.

besides, Im not anti activation - and if vista improves the chances of people using software I have to pay for, for free then good.

Im anti the way the MS Support people handled it, and the fact that I STILL havent got a call back from MS as promised.
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sarahA
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« Reply #11 on: October 30, 2007, 12:32:30 PM »

Vista in load-of-poo shocker!

You could always send your plight to El Reg.  They love stuff like this.

Yeah, its MS not the software tantard.


Question: Do they do this with XP? wink

Are you telling me that if I install my legal copy of XP on a different machine because my other one packed up that they'd let it go through without a hitch? I can't see it myself as they register your computer make and model.
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Tanthalas
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« Reply #12 on: October 30, 2007, 01:12:19 PM »

Vista in load-of-poo shocker!

You could always send your plight to El Reg.  They love stuff like this.

Yeah, its MS not the software tantard.


Question: Do they do this with XP? wink

Are you telling me that if I install my legal copy of XP on a different machine because my other one packed up that they'd let it go through without a hitch? I can't see it myself as they register your computer make and model.

That's not what I meant.  Matt actually said it himself:

Quote
In the past with XP I just called up microsoft and some nice irish person answered the phone and sorted the probelms for me.

Whereas with Vista they tell you to go buy a new one.
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Aperture Science
We do what we must because we can
For the good of all of us, except the ones who are dead.
But there's no sense crying over every mistake
You just keep on trying 'til you run out of cake
And the science gets done, and you make a neat gun
For the people who are still alive
Mr Anderson
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« Reply #13 on: October 30, 2007, 01:17:38 PM »

Whereas with Vista they tell you to go buy a new one.

That's an issue with the company, not the software. You can't blame a mass of code for a change in licensing policy.

XP had less stringent licensing than Vista has, it's something that MS made a point of when they released Vista.
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rutty
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« Reply #14 on: October 30, 2007, 01:41:59 PM »

Whereas with Vista they tell you to go buy a new one.

That's an issue with the company, not the software. You can't blame a mass of code for a change in licensing policy.

XP had less stringent licensing than Vista has, it's something that MS made a point of when they released Vista.

Whichever way you look at it though, it's still Microsoft's fault. They seem determined to piss as many people off as possible - Matt should not have to jump through hoops to reactivate some legally-purchased software just because one piece of hardware has changed on his machine.

It's at this point that I'd mention that Mac OSX doesn't require any activation - if I was a fanboi of course wink
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Mr Anderson
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« Reply #15 on: October 30, 2007, 02:15:35 PM »

Whichever way you look at it though, it's still Microsoft's fault.

I don't dispute that - just the it's Vista's fault mentality shown earlier - "Vista in load-of-poo shocker!". Vista is a POS in my experience too, but it's not responsible for its own licensing issues. The men in suits came up with those.
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Matt
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« Reply #16 on: October 30, 2007, 02:20:23 PM »

exactly WHS - Microsoft are to blame, but its not Vista software fault. I just dislike the way that Tanty decided to jump on abotu vista being poo, when in this case at least its not vistas fault.

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Tanthalas
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« Reply #17 on: October 30, 2007, 02:21:11 PM »

Whichever way you look at it though, it's still Microsoft's fault.

I don't dispute that - just the it's Vista's fault mentality shown arlier - "Vista in load-of-poo shocker!". Vista is a POS in my experience too, but it's not responsible for its own licensing issues. The men in suits came up with those.

The crap software and crap licencing are all part of the Vista 'experience.'
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Aperture Science
We do what we must because we can
For the good of all of us, except the ones who are dead.
But there's no sense crying over every mistake
You just keep on trying 'til you run out of cake
And the science gets done, and you make a neat gun
For the people who are still alive
Mr Anderson
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« Reply #18 on: October 30, 2007, 02:27:05 PM »

The crap software and crap licencing are all part of the Vista 'experience.'

Such balanced and reasoned arguments are why your opinion is so highly sought after.
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JasonD
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« Reply #19 on: October 30, 2007, 02:45:19 PM »

Microsoft in load-of-poo shocker!

Happy now?
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Jeewhizz
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« Reply #20 on: October 30, 2007, 02:54:31 PM »

It's at this point that I'd mention that Mac OSX doesn't require any activation - if I was a fanboi of course wink

I'm so proud wink

Jee
No serial key needed either!
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chavalier
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« Reply #21 on: October 30, 2007, 06:16:23 PM »

I'm not experiencing any problems with Vista installations or licensing. You lot must be Joooooeeeeeys.
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Matt
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« Reply #22 on: October 30, 2007, 10:03:11 PM »

I havent had any issues other then that with vista
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slaughteredlamb
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« Reply #23 on: October 30, 2007, 10:30:00 PM »

I'm proud to say that I've not had a single problem with Vista.............because I run OSX  and wouldn't touch it with Tanty's banana banana banana
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chavalier
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« Reply #24 on: October 30, 2007, 10:31:55 PM »

I'm proud to say that I've not had a single problem with Vista.............because I run OSX  and wouldn't touch it with Tanty's banana banana banana

and noone has ever heard you fart
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sickpuppy
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« Reply #25 on: October 30, 2007, 10:59:54 PM »

I havent had any issues other then that with vista
My profile corrupted the other day  Sad
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Tanthalas
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« Reply #26 on: November 01, 2007, 06:41:44 AM »

The crap software and crap licencing are all part of the Vista 'experience.'


Such balanced and reasoned arguments are why your opinion is so highly sought after.


Your usual condescending attempt at an insult might carry more weight if I was wrong.

End of the day, I will only have problems with this if I get Vista, ergo it's another of Vista's problems.  The simple truth is that if they'd made a release of DirectX 10 for XP, there wouldn't be any point in ever getting Vista.  Ever.

The "10 reasons not to get Vista" article includes the "draconian licence" in its reasoning, as I do.
http://apcmag.com/5049/10_reasons_not_to_get_vista

The "10 reasons to get Vista" article from the same site, however, has to resort to "You're going to have to anyway" to even make it to 10.
http://apcmag.com/5082/10_reasons_you_should_get_vista
« Last Edit: November 01, 2007, 06:55:41 AM by Tanthalas » Logged

Aperture Science
We do what we must because we can
For the good of all of us, except the ones who are dead.
But there's no sense crying over every mistake
You just keep on trying 'til you run out of cake
And the science gets done, and you make a neat gun
For the people who are still alive
Matt
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« Reply #27 on: November 01, 2007, 09:38:09 AM »

I bet you said you would never get XP.

The simple fact is that there are alternatives to Vista, so your not going to 'have' to get it.

Ive used vista since it was released publically. Ive not had a serious issue with the software, I had an issue with the licensing from Microsoft, cant you see the difference in that?

Mind you, I shouldnt be suprised. I doubt you have even used vista for a period of time, possibly youve gone to PC World and stood there sneering at it on the screen.

By any stretch of the imagination Vista isnt perfect, it never will be, no piece of OS software, or software for that matter can be 100% perfect, and considering the amount of hardware and software setups and users it services, it doesnt do a bad job at all. OSX only has a better reputation because it is restricted to certain hardware setups only. Therefore its a lot easier to plan and produce the OS. And Linux is not an alternative, as if it is, why dont they tell people?

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Mr Anderson
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« Reply #28 on: November 01, 2007, 10:19:54 AM »

End of the day, I will only have problems with this if I get Vista, ergo it's another of Vista's problems.

It's a policy, not a bug  Roll Eyes
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rutty
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« Reply #29 on: November 01, 2007, 10:37:35 AM »

End of the day, I will only have problems with this if I get Vista, ergo it's another of Vista's problems.


It's a policy, not a bug  Roll Eyes


Semantics. It's still a problem with Vista, and a particularly serious one too. They've taken their licensing restrictions too far:

http://apcmag.com/vista_activation

Great work there Microsoft. Even changing a device driver can cock up a user's copy of Vista. As features go that's a showstopper for me
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